As today’s networks become increasingly more complex with advanced applications like VoIP, IP telephony, rich media, and conferencing companies will need to support these enhancements against specific need through comprehensive management and maintenance plans that maximize system uptime and leverage existing investments.

 

The all-in-one Avaya IP Office solution give small and medium businesses the integrated features and options they want- to meet today’s communication needs, and to plan for the future. Every Avaya IP Office platform supports the same leading –edge software, telephones and applications. Your Avaya Business Partner can help you select the platform best suited for your technology and capacity needs.
 

• Functions as a traditional phone system or an IP telephony server.

• Supports both single locations and multi-site networks.

• Includes both basic call center and voice messaging capabilities.

• Scales up as business needs grow.

• Protects current investments in communications.

Avaya IP Office

 

Reliability, simplicity, a large selection of advanced telephony features, and converged communications through “business ready” digital subscriber lines (DSLs) or fractional T1 make the PARTNER ® Advanced Communications System ideal for small growing businesses. This system is designed to help meet the comlex business needs facing small enterprises today with room for growth to meet future needs. Available for more than 10 years, more than one million PARTNER systems have been sold worldwide.

Business Benefits:

·         Converged Voice and High Speed Broadband Internet Access for cost effective e-mail, access to information, and support for eBusiness solutions.

·         Many included applications to simplify call answering including standard Caller ID and standard connections for answering machines, cordless sets, credit card readers and Fax machines.

·         Improved Customer Service: through enabling business to respond quickly and with quality to customers 24 x 7 x 356.

·         Mobile employees can stay connected to the business with Wireless Transwalk ® and 3910 Wireless Telephones for employees who are away from their desks and Cell Phone Connect for employees who need to be reached while off premises.

·         Standard Fax Management notifies users when the fax machine is busy, in use or in trouble so that it can be immediately repaired.
Avaya ACS Brochure
 

The Avaya MERLIN MAGIX ® Integrated System is a private branch exchange (PBX) with a built-in ability to emulate a traditional key system. Using a single platform to deliver key communications capabilities from basic voice to Internet access, makes it highly cost-effective and easy to install, service, maintain, and grow. This flexible and scalable system is designed to meet the evolving communications needs of small- and mid- sized businesses. It is ideal for small companies looking for the latest communications features, as well as for larger companies who can install this system in their branch offices. The MERLIN MAGIX networking capabilities enable multiple locations to communicate across the public switched telephone network (PSTN) or across an Internet Protocol (IP) network.

Business Benefits:

·         The MERLIN MAGIX ® Integrated System supports up to 80 lines and 200 extensions.

·         Businesses can easily enhance their MERLIN MAGIX Integrated System by adding any of a growing number of e-business, customer service, or computer telephony integration (CTI) applications available from AVAYA and AVAYA Independent Software Vendor (ISV) partners around the world.

·         Full Communications capabilities via the phone, Web, video, or e-mail.

·         Always on high-speed Internet access.

·         Call center support for personalized, around-the-clock customer service.